FAQ

What is Boba Made about?

Create a wholesome boba tea experience!

Boba Made is founded to elevate the boba tea drinking experience to a brand new level.  In Taiwan, boba tea is part of culture.  We want to bring that cultural experience to boba tea drinkers all around the world.

At Boba Made, we are about making quality products and sharing useful information that will bring joy to all boba tea drinkers.  From boba tea carriers to boba tea comics, everything we produce is made with a purpose of adding more pleasure to your boba tea experience!

 

What’s your return and warranty policy?

We want you to be happy with your Boba Made products. If for any reason you’re not, just contact us within 30 days of purchase and we will issue you a prepaid return label (US Domestic orders only).  Once we receive your return, we’ll issue you a full refund on the cost of the product.

Due the nature of instant downloads, all digital products are non-refundable.

 

Where’s Boba Made based?

We’re based in San Francisco, California where there’s plenty of boba tea to go around!  It’s also the home of Boba Guys!

 

Where does Boba Made ship from?

Boba Made ships from San Francisco, California.

 

How much is shipping?

Please see our shipping rates for details.

 

Where are your products made?

Our products are made in Taiwan.  It’s important to us to give back to the country of origin where boba tea came from.  We’re really fortunate to have a wonderful team of manufacturers and suppliers in Taiwan.  They help us create the vision we have and are passionate about spreading boba tea culture around the world.

For all the digital designs and illustrations, they are created in San Francisco, CA.  We take weekend trips to different boba tea and tea shops to sample new drinks and gather new information.  Also, every year, we travel to Taiwan and other Asian countries to immerse first hand in the boba tea culture and harvest more boba tea trends and news.

 

Updated Oct 6, 2018